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PBX system How can it benefit my business?

PBX phone systems

What is PBX

PBX stands for Private Branch Exchange, it is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines to make external phone calls.

A lot of customers using an IP Private Branch Exchange continue using their existing analog phone lines but integrate them into their LAN by using a VoIP gateway.

There are two main advantages in switching to a VoIP PBX, these are:

  1. Cost
  2. Flexibility


Here are some reasons why you would want to switch to a VoIP PBX system:

  • Traditional Keyed Systems become increasingly expensive to maintain with support contracts and on-site vendor visits.
  • VoIP PBX’s allow you to self-maintain with an easy to use graphical user interface, so you don’t have to hire anyone outside of your office for day-to-day or monthly upgrades and maintenance (with the possible exception of running straight asterisk).
  • Integrate SIP Trunks and eliminate PoTs lines to decrease your cost on long distance and international phone calls.
  • Multiple locations can dial IP PBX to IP PBX to make free phone calls, and allow extension to extension calling between branches.
  • Connect your phones and PC’s on the same network, eliminating the need for additional wiring and cabling.

In situations where just one network connection is available you can use a managed switch to manage both the data traffic and voice traffic.

Most managed switches have optional PoE (power over Ethernet); allowing you to purchase just on UPS to backup all the phones on your network rather than putting an individual UPS at each work station.


VoIP PBX systems are extremely flexible because:

  • Open standards has allowed innovation, and thus an increased amount of products and subsequent competition which forces companies to increase customer service and decrease cost.
  • Use almost any SIP Based IP Phone with any of the IP PBX’s offered on our website.  For example, tying in with the cost benefits, you could purchase a $60.00 IP Phone or you could purchase a $300.00 IP Phone with many choices in between.
  • Growing companies can easily add new users on the system. Typically all that’s involved is the purchase of a new IP Phone. Comparatively, a proprietary phone system will require the purchase of various licenses and hardware modules.
  • Conference calls, call transferring, auto-attendant, IVR, custom hours, and a number of other features can be set up just by clicking, dragging, and dropping a web administration menu making your day more productive, and the presentation of your business more professional.
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